At Gift Nest World, your satisfaction is our priority. We understand that sometimes, a product may not meet your expectations. This policy outlines our procedures and guidelines for returns and refunds to ensure a transparent and fair experience for our customers.
Return Eligibility Window
- Our return policy is valid for 15 days. If 15 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.
Conditions for Return
- We accept returns of products that are defective or damaged.
- For non-defective items, refunds exclude all shipping and handling fees.
- Returns due to customer error, such as incorrect selection of sizes, designs, or colors, are generally not accepted.
- Please be aware that there may be slight variations in color and size due to the nature of online shopping.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 15 days of receiving the product, with photographic evidence, at support@giftnestworld.com.
- We will review your claim and, if approved, will arrange for a replacement or refund.
Refund Process
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Address Issues
- If your order is returned due to an incorrect or incomplete address, or if it is marked “unclaimed” or “return to sender,” we will notify you by email for further action.
Return Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Information
- For any questions or concerns regarding our Return and Refund Policy, please contact us at support@giftnestworld.com or call us at +1 669-325-7491, Monday to Saturday, 9AM-5PM EST.
Business Address
- Gift Nest World, owned and managed by Ideal Pax LLC
- 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA
We value your trust and thank you for shopping with Gift Nest World. Our goal is to ensure that you are completely satisfied with your purchase.