Refund and Returns Policy

At Gift Nest World, your satisfaction is our priority. We understand that sometimes, a product may not meet your expectations. This policy outlines our procedures and guidelines for returns and refunds to ensure a transparent and fair experience for our customers.

Return Eligibility Window

Our return policy is valid for 15 days. If 15 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

Conditions for Return

  • We accept returns of products that are defective or damaged.
  • For non-defective items, refunds exclude all shipping and handling fees.
  • Customized products (e.g., items with custom names or designs) are non-refundable unless there is a printing or production fault. Errors in customization due to incorrect details provided by the customer (e.g., wrong name or spelling) are not eligible for a refund or exchange.
  • Returns due to incorrect size selection for customized items will not be accepted. Please ensure you double-check the size chart before placing your order.
  • Slight variations in color and size are expected due to the nature of online shopping and are not considered defects.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 15 days of receiving the product, with photographic evidence, at [email protected].

  • We will review your claim, and if approved, we will arrange for a replacement or refund.

Refund Process

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Address Issues

If your order is returned due to an incorrect or incomplete address, or if it is marked “unclaimed” or “return to sender,” we will notify you by email for further action.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Information

For any questions or concerns regarding our Return and Refund Policy, please contact us at:

Business Address

Gift Nest World, owned and managed by Ideal Pax LLC
1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA

We value your trust and thank you for shopping with Gift Nest World. Our goal is to ensure that you are completely satisfied with your purchase.

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